These terms govern LexPay Solutions' services to its professional clients — Belgian SMEs, self-employed individuals and companies.
These terms and conditions of sale ("Terms") apply, without restriction or reservation, to all services offered by LexPay Solutions ("LexPay", "we") to its professional clients ("the Client"): payroll calculation, salary optimisation, human resources management, consultancy, legal advice and business registration services.
Any order for services implies the Client's unreserved acceptance of these Terms, which prevail over any document issued by the Client, unless LexPay expressly agrees in writing to depart from one or more clauses.
Each engagement is the subject of a prior quote, drawn up on the basis of information provided by the Client, specifying the nature of the services, their scope and their pricing. The quote is valid for 30 days from its date of issue, unless otherwise stated.
The order is deemed accepted upon receipt of a quote signed by the Client, or any equivalent written confirmation (e-mail, purchase order). This acceptance constitutes full and unreserved adherence to these Terms.
Service prices are those stated in the quote in effect at the time of the order. They are expressed in euros, excluding VAT, plus the VAT rate applicable on the date of invoicing.
LexPay reserves the right to adjust its prices, in particular in the event of regulatory changes or a revision of its rate schedule. Any price change is communicated to the Client with reasonable notice and does not apply retroactively to services already invoiced.
Unless otherwise agreed in writing, invoices are payable within 15 days of their date of issue, by bank transfer to the account stated on the invoice.
Any late payment may, automatically and without prior formal notice, give rise to late payment interest as well as a fixed indemnity for collection costs, in accordance with Belgian legislation applicable to business-to-business relations. LexPay also reserves the right to suspend ongoing services in the event of an unpaid invoice that remains outstanding after a reminder.
Recurring engagements are entered into for an indefinite term, with a termination notice period specified in the quote or engagement letter, unless otherwise agreed.
In the event of a change of payroll provider during the year, LexPay will retrieve the data necessary for continuity of service from the previous provider, subject to that provider's cooperation and the Client's agreement to such transfer.
Either party may terminate a one-off engagement that has not yet begun, subject to payment for services already committed or performed as of the date of termination.
The Client undertakes to provide LexPay, within the agreed timeframes, with all the information and documents necessary for the proper performance of the services (staff working hours, contracts, administrative data). The Client remains solely responsible for the accuracy and completeness of the information it provides.
Any delay in providing this information that may affect compliance with statutory deadlines (social declarations, payment due dates) shall not engage LexPay's liability.
LexPay undertakes to perform the ordered services diligently and in accordance with best practice applicable in social, HR and administrative matters, based on the information provided by the Client.
LexPay's liability may only be engaged in the event of proven fault in the performance of its services, and is limited to the amount of fees received for the engagement concerned over the past twelve months. LexPay cannot be held liable for consequences resulting from information that is incorrect, incomplete or provided late by the Client.
LexPay undertakes to treat as strictly confidential all information, in particular social and payroll information, provided by the Client in connection with the performance of the services, and to use it solely for that purpose.
The personal data of the Client's staff is processed in accordance with applicable data protection regulations (GDPR), solely within the scope necessary for the social and payroll management entrusted to LexPay.
The methods, tools, document templates and materials developed by LexPay in connection with its services remain its exclusive property. The Client has a right to use the deliverables produced for its own needs, excluding any reproduction or disclosure to third parties without prior agreement.
LexPay cannot be held liable for a delay or failure to perform its obligations where this results from a case of force majeure, understood as any external, unforeseeable and irresistible event reasonably beyond its control.
These Terms are governed by Belgian law. Failing an amicable resolution, any dispute relating to their interpretation or performance falls within the exclusive jurisdiction of the courts of the judicial district of Brussels.
For any question relating to these terms and conditions of sale, the Client may contact LexPay Solutions using the following details: